Support - ElectroAir Ground Power Units

Claim Support Form

Name*
Company*
Your phone*
Your email*
Fill the form
1. Serial number of the unit*
2. Describe the problem in detail*
3. Any warning or alarm indicators on or flashing?
3.1 If Yes, Please provide a photo/video
Max. file size: 20 MB.
4. Do you see any failure on the display(s)?
4.1 If yes, what message is displayed?
Please provide a photo/video.
Max. file size: 20 MB.
5. Does the problem appear with AC or DC?
6. What is the operating time from power on until the problem appears?
7. Do you see a problem with or without load?
8. Is the GPU indoors or outside the building?
9. What is the ambient temperature at the location of the GPU?
Temp in C`__ or F`__
10. Provide a copy of the fulfilled maintenance plan
If You have
Max. file size: 20 MB.
CAPTCHA